Rrare ai

Help Centre

Get the answer without searching through the product

Rare AI is organised around outcomes, not tools. Start with your website card and follow the recommended action shown at the top of every workspace page.

Open My Websites
Outcome 1

Understand

Read the score and highest-priority evidence.

Outcome 2

Fix & prepare

Follow the plan and generate missing assets.

Outcome 3

Download pack

Give one organised ZIP to your website team.

Outcome 4

Verify

Rescan after publishing and compare improvement.

Common questions

Quick answers

Are the website packages subscriptions?+

No. The Readiness Workspace, Live AI Upgrade and Complete Website Workspace are one-time purchases for one website. Optional recurring monitoring plans are separate and appear only when monitoring checkout is enabled.

What does each paid option unlock?+

Readiness Workspace unlocks the full report, Evidence Ledger, Growth Plan, content and page tools, implementation files and one rescan. Live AI Upgrade adds OpenAI and Gemini observations to a website that already has Readiness. Complete Website Workspace includes both in one purchase.

Why is payment not unlocking automatically?+

Automated gateways unlock only after a verified gateway callback. For temporary manual UPI payments, send the screenshot and UTR on WhatsApp; Admin unlocks the selected website only after the payment is confirmed in the receiving account.

Where should I start?+

Open My Websites, choose a website and follow the recommended next action. The workspace always moves through four outcomes: Understand, Fix & Prepare, Download Pack and Verify Improvement.

Where is my sitemap.xml file?+

Open My Downloads, choose the website and download the Complete Website Pack. Sitemap guidance is inside the technical core files together with robots, schema and implementation notes.

Do I need to understand SEO, AEO or GEO?+

No. Rare AI keeps the technical evidence available, but the main workflow shows the work in plain language and priority order.

What should I send to my developer?+

Send the Complete Website Pack ZIP. It includes a README-FIRST document explaining what to review and how to use the platform-specific files.

Why is a download temporarily paused?+

Rare AI pauses downloads when the quality gate detects inconsistent evidence in an older saved report. Run a fresh scan; your payment, access and history remain safe.

When should I run the improvement scan?+

Run it only after the recommended changes are published on the live website. Rare AI preserves the previous scan so you can compare movement.